Information We Collect and How We Use It
You may choose to provide us with personal information when you visit our Site. For example, if you decide to complete a user registration form, complete an online survey, or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter a user name/email address and password.
If you would prefer that we not collect any personal information from you, please do not provide us with any such information.
Use of Personal Information by MEB
Communication to Serve You
If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions or your order. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that MEB offers its customers.
We may use your personal information to provide you with customized service and use of our Site. For example, we may suggest products that would be of particular interest to you.
Technologies That Allow Us to Customize Your Experience on Our Site
We use various technologies to collect information about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences. Each technology is explained below.
Web Beacons and Tracking Links
Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our Site. They are often used in combination with cookies and are often not visible to the user of the Site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see “Cookies” section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.
Browser cookies are bits of text that are placed on your computer’s hard drive when you visit our Site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive.
We are continuously working to make your experience on our Site better. To this end, we have retained a company, SAMA Design, to assist us in better understanding your use of our Site. We will place cookies on your computer to collect information that will show us how you come to our Site and how you use and navigate our Site. SAMA Design does not receive any personal information about you. SAMA Design tracks visitor behavior on our Site through the use of an anonymous permanent cookie which contains no personal information about you. SAMA Design is contractually prohibited from using the data for any other purpose. SAMA Design is required to maintain all data collected on our behalf in confidence. You may deactivate the ability of SAMA Design to track your behavior on the Site. To learn more about the various levels of privacy and confidentiality you can select with respect to SAMA Design and to exercise your choice, please click here.
California Do Not Track Notice
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites, to the extent the operator engages in that collection. At this time, we do not track our customers’ personal information over time and across third-party websites and therefore this requirement does not apply to us.
California law also requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. We do not knowingly permit such third parties to collect any personal information from our site unless you directly provide it to us and we provide it to them with your consent.
Information We Share and With Whom We Share It
We will not provide your personal information to third parties for their use in marketing their products or services to you. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.
Compliance With Law and Fraud Protection
We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
Transfer of Data to Other Countries
If you are under thirteen years of age, you may browse our Site. However, you may not provide personal information to us. This Site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the Site, we will delete the information from our records.
How We protect Personal Information
We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the site. If you have any questions about security at our Site, you can send an email to customerservice@marrakbyMEB.com
Updating Your Information
If you would like to update your contact information, you may do so by sending an email to customerservice@marrakbyMEB.com
We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at customerservice@marrakbyMEB.com telephone at 1-651-307-5257